Q: What is NEW ASCENT website?
A: The NEW ASCENT website is an online shopping platform that specializes in large-size women’s clothing, women’s knitwear, vests/camisoles, women’s shirts, women’s sweaters, etc.
Q: What types of clothing can I purchase on the NEW ASCENT website?
A: On the NEW ASCENT website, you can buy large-size women’s clothing, women’s knitwear, vests/camisoles, women’s shirts, women’s sweaters and many other types of clothing.
Q: How do I choose plus size women’s clothing that suits me?
A: On our website, you can use the size guide to determine which plus size women’s clothing is best for you. The size guide provides detailed measurement instructions to ensure your shopping experience is more accurate.
Q: What is the material description of women’s knitwear?
A: Our women’s knitwear is made of high-quality materials such as wool, cashmere and selected cotton fabrics. Detailed material descriptions can be found on each product page.
Q: What are the styles of vests/camisoles available?
We offer a variety of tank tops and camisole styles, including different colors, patterns and cuts. You can view details of all styles on the relevant product pages.
Q: What are your tips for wearing women’s shirts? ?
A: We provide a variety of outfit suggestions for women’s shirts to help you create a stylish yet comfortable look. Browse our outfit ideas page for more inspiration.
Q: How to maintain women’s sweaters?
A: Women’s sweaters usually require special care. Please read the washing instructions carefully before washing and follow the instructions for cleaning and maintenance to extend the life of your sweater.
Q: How to browse and purchase products on NEW ASCENT website?
A: You can find the products you are interested in by browsing the different product categories on the NEW ASCENT website or using the search function. To purchase an item, please add your selected items to your shopping cart and follow the checkout process to complete your order.
Q: What payment methods are accepted on the NEW ASCENT website?
A: The NEW ASCENT website currently accepts credit cards, debit cards, and other online payment platforms (such as PayPal) as payment methods.
Q: Can I return or exchange items on the NEW ASCENT website?
A: Yes, the NEW ASCENT website provides return and exchange services. Please read our Returns and Exchanges Policy for more details.
Q: How to contact the customer service team of NEW ASCENT website?
A: You can contact our customer service team through the contact information provided on the NEW ASCENT website. We will respond to your questions and needs as soon as possible.
Q: Does the NEW ASCENT website offer global shipping?
A: Yes, the NEW ASCENT website provides global shipping services. We will arrange the corresponding delivery method according to the delivery address you provide.
Q: Can I cancel or change the items I have ordered?
A: If you wish to cancel or change an ordered item, please contact our customer service team as soon as possible. Please note that cancellations or changes may not be possible after an order has been shipped.
Q: Are there any promotions that I can participate in?
A: The NEW ASCENT website regularly holds various promotions and discounts. Please follow our official website or subscribe to our newsletter to get the latest offers.
Q: Does the NEW ASCENT website provide wholesale business?
A: Yes, NEW ASCENT website provides wholesale business. Please contact our customer service team for more information and requirements about wholesale cooperation.
Q: How do I check the status of my order?
A: You can log in to your NEW ASCENT website account and go to the order page to check the status of your order and so on, answering 20 questions in total. Please continue adding Q&A terms as needed.
Q: Can I order clothing on the NEW ASCENT website?
A: Sorry, the NEW ASCENT website does not currently provide customized clothing services.
Q: Can I find occasion-specific clothing on NEW ASCENT?
A: Yes, the NEW ASCENT website offers various types of clothing, including styles suitable for different occasions. You can choose suitable clothing according to your needs.
Q: What is the refund policy for the NEW ASCENT website?
A: Please review our Refund Policy page for detailed information on refund requests, refund procedures, and refund conditions.
Q: How do I check the delivery status of my order?
A: In your NEW ASCENT website account, you can check the delivery status of each order. Once your order ships, you will receive a tracking number so you can track the progress of your package.
Q: How to contact the after-sales service department of NEW ASCENT website?
A: If you have any questions or needs about after-sales service, please contact our after-sales service department service@tonyaleach.com through the after-sales service contact information provided on the NEW ASCENT website.
Contact us
Tel: （+852）51292544
Email:service@tonyaleach.com
Address:ROOMS 1318-19, 13/F, HOLLYWOOD PLAZA, 610 NATHAN ROAD, MONGKOK, KOWLOON, HONG KONG